Brisas Health operates complex hospice and home-care services where operational performance depends on coordinated clinical visits, case management, and timely reporting across multiple systems.
Before working with Omugen, leadership relied on manually assembled spreadsheets to understand hospice performance. Financial and operational data lived in separate systems — clinical documentation, billing, and operational reporting — but no single view showed where margin was being lost.
Weekly and monthly reporting required manual consolidation across teams. By the time leadership saw the numbers, margin leakage in clinical visits, case management, and service delivery had already happened.
Omugen connected Brisas Health's ERP, billing, and operational data into a single automated reporting environment — replacing the manual spreadsheet process entirely.
Clinical visits, therapist scheduling, billing, and case management data now flow into one system. Leadership analyzes margin performance across all hospice operations directly — without waiting for manually built reports.
Within the first reporting cycle, the system surfaced over $1M in margin leakage drivers across clinical visit scheduling, therapist utilization, and case management allocation.
What Was Costing Them Money
• Therapist visits generating less margin than they should
• Clinical visit capacity sitting unused — revenue left on the table
• Case managers overloaded in some areas, underutilized in others
• Service line performance only visible weeks after the fact
Instead of waiting for monthly reporting cycles, executives gained continuous operational visibility into hospice performance across the organization.
Leadership now monitors hospice margin, service utilization, and clinical productivity in real time. Manual spreadsheet reporting has been fully replaced.
Manual spreadsheet reporting has been replaced by automated executive reporting and controlled operational visibility.
Today, Brisas Health leadership operates with continuous insight into clinical visit economics, case management efficiency, and hospice operational performance — allowing leadership to identify margin leakage and correct operational issues before they impact financial results.
